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  2. FAQs

FAQs

  • What is Emortal?
  • What features does Emortal have?
  • What does Emortal cost?
  • I have been invited to join Emortal by a family member. What do I do next?
  • I've just joined an Emortal family group but can't log in. What should I do?
  • My file failed to upload. What should I do?
  • Can I change my email address?
  • I've forgotten my password and can't log into my account. What do I do?
  • Do other family members I invite get access to the full Emortal feature set?
  • How can I contact Emortal?
  • How do I change the Family Group subscriber?
  • I am the family group subscriber, how do I cancel my subscription?
  • Someone in the family group has passed away. What should I do?
  • Which browsers are supported by Emortal?
  • Which file types does Emortal support?
  • Which operating systems does Emortal support?
  • How do you ensure my privacy in Emortal?
  • Who owns my content in Emortal?
  • Why is my date of birth required to use Emortal?

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